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Home Marketing Case Study

How Labubu and Pop Mart Built a Billion-Dollar Fandom: A Modern Marketing Case Study

Pranav by Pranav
July 8, 2025
in Case Study, Marketing 101, World News
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What happens when you mix emotional storytelling, scarcity-driven hype, and Gen Z’s obsession with collectibles?

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You get Labubu—a quirky, bug-eyed figure that quietly exploded into a global icon under the creative wings of Pop Mart. But behind the viral memes and unboxing videos lies a masterclass in marketing.

In just a few short years, Labubu helped turn Pop Mart into a $1.8 billion brand, dominating shelves, feeds, and even auction houses. Here’s the full breakdown of how it happened—and what marketers can steal from their playbook.

The Origin: From Niche Character to Global IP

Labubu was created by Hong Kong-based artist Kasing Lung in 2015. Inspired by Nordic folklore and fairytale weirdness, the character had a distinct emotional charm—but it wasn’t until Pop Mart licensed it in 2019 that Labubu began its meteoric rise.

Fast forward to 2024: Pop Mart’s revenue reached RMB 13 billion (~US $1.81 billion), and Labubu accounted for more than 22% of sales—beating other top IPs and disrupting the collectibles industry.

Explosive Growth: By the Numbers

      • A 4-ft Labubu sculpture sold for $150,000 at auction

      • Plush toy sales saw a 1,200% year-over-year increase

      • Over 300K tagged posts on Instagram

      • More than 100 million TikTok views for Labubu-related content

    5 Growth Drivers That Made Labubu a Marketing Masterpiece

    1. Blind Boxes + Scarcity = The FOMO Economy

    Pop Mart’s iconic blind-box packaging created anticipation and addiction. Buyers don’t know which character they’re getting, activating the dopamine reward loop—similar to slot machines.

    Pop Mart doubled down with:

        • Countdown teasers

        • Limited drops

        • Location-based releases

      Digital scarcity forced fans to follow local accounts and stalk Stories for drop announcements.

      2. Emotional Branding Meets Visual Consistency

      Labubu isn’t conventionally cute—it’s ugly-cute, weird, and oddly comforting. Backed by a mystical backstory and consistent visual identity, it built emotional resonance, not just recognition.

      It connects across aesthetics—goth, minimalist, pastel—which makes it highly remixable and adaptable in fan content.

      3. UGC Snowballing and Trend Hijacks

      Labubu didn’t rely on media spend. The fans became the marketers.

          • TikTokers made videos fitting Labubu into popular aesthetics

          • “Labubu reaction memes” went viral

          • AR filters with Labubu ears emerged on Instagram Stories

        When fans create content for the brand, virality compounds—without paid ads.

        4. Influencer and Community-First Momentum

        Yes, celebrities like Lisa (BLACKPINK), David Beckham, and Kim Kardashian were spotted with Labubu. But the real amplification came from:

            • Micro- and nano-influencers (20K–100K)

            • Everyday collectors sharing shelf setups, unboxings, or creative reels

            • Telegram and Facebook fan groups acting as resale, showcase, and hype hubs

          Community is stronger than campaigns. Start small. Build a tribe. Let them champion you.

          5. IP Expansion Across Products and Platforms

          Labubu isn’t just a figure anymore—it’s a multi-tiered product line:

              • Plushies

              • Charms

              • Sculptures worth up to $170,000

              • Collaborations with Disney, Coca-Cola, and One Piece

            Retail-wise, Pop Mart operates more than 450 stores and “roboshops” (vending machines), delivering a mix of physical thrill and scarcity-fueled urgency.

            What Brands Can Learn From Labubu

            (Insert Slide: “What You Can Learn From This”)

            Strategy Takeaway
            Selective scarcity Use controlled drops to drive urgency and repeat buying
            Emotional storytelling Craft IPs with rich lore for deeper fan investment
            UGC amplification Let fans do your marketing with shareable moments
            Micro-influencer seeding Focus on credibility over mass reach
            Community-first mindset Cultivate tribes, not just traffic
            Tiered pricing model Cater to multiple budgets while growing your reach

            (Insert Slide: “Strategic Digital Lessons – Show > Tell”)

            Don’t Ignore These Risks

            Success breeds scrutiny. Pop Mart has faced:

                • Backlash over artificial scarcity, with fans accusing them of manipulating stock

                • Counterfeits flooding the market, including fake “Lafufu” knockoffs

                • Potential trend fatigue, as every viral brand eventually faces a plateau

              The solution? Keep evolving the story. Keep the community involved.

              Final Takeaway: Labubu Is a Blueprint for Brand Growth

              Labubu’s ascent from indie art toy to global cultural icon wasn’t accidental—it was engineered through strategic scarcity, emotional branding, and creator-first virality.

              Pop Mart didn’t chase attention. It built affection—and affection converts better than any ad ever could.

              Tags: Billion dollarcase studyCelebritiesdavid beckhamkim kardashianLabubuLisaMarketingPop MartTicktokWang Ning
              Pranav

              Pranav

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